Shipping Policy
At AlphaShaver, we aim to process and deliver your order as quickly and reliably as possible.
Order Handling
Orders are typically processed within 1–3 business days after payment is successfully completed.
Handling time may be slightly longer during weekends, public holidays, high-demand periods, or promotional events.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information where available.
Estimated Delivery Time
After your order has been processed, estimated delivery is:
5–15 business days
Please note that the total estimated time from placing your order to delivery may include:
Up to 3 business days of handling
Approximately 5–15 business days in transit
Delivery times are estimates and may vary depending on your destination, shipping carrier, customs processing, weather conditions, or other circumstances outside our reasonable control.
Delayed Delivery Guarantee
If your order is delayed beyond the estimated 5–15 business day delivery window, you may be eligible for a $5 partial refund as a delay credit.
This delay credit does not affect your right to receive the order and does not reduce any other rights you may have under applicable consumer law.
30-Business-Day Delivery Guarantee
If your order has not been delivered within 30 business days from the date of purchase, you may request a full refund.
To request a refund under this guarantee, contact us at support@alphashaver.com with your order number.
If tracking shows that the package was delivered, we may ask you to confirm the delivery details or contact the carrier before processing the claim.
Tracking Your Order
When tracking is available, your tracking number will be sent to the email address used during checkout.
Tracking information may take 1–3 business days to update after the parcel has been handed to the carrier.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please check your:
Full name
Street address
Apartment or unit number
City
Postal or ZIP code
Country
Contact information
If you notice an error after placing your order, contact us immediately at support@alphashaver.com.
We will do our best to update the address before shipment, but we cannot guarantee that changes can be made once an order has been processed or dispatched.
Delayed Orders
Occasionally, orders may experience delays due to customs processing, carrier disruptions, severe weather, public holidays, high shipping volumes, incorrect addresses, or other events outside our reasonable control.
If your order appears delayed, contact us at support@alphashaver.com with your order number and we will assist you.
Lost Packages
If tracking shows no movement for an extended period or you believe your package has been lost in transit, please contact our support team.
We will review the shipment with the carrier and, where appropriate, arrange a replacement or refund.
If the order has still not been delivered within 30 business days from the date of purchase, you may request a full refund under our 30-Business-Day Delivery Guarantee.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible at support@alphashaver.com.
Include your order number, a description of the issue, and clear photos of the damaged product and packaging.
We will review the issue and provide an appropriate solution.
Customs, Duties and Taxes
International shipments may be subject to customs duties, import taxes, or other fees depending on the destination country.
Where these charges are not collected during checkout, they may be the responsibility of the customer unless otherwise required by applicable law.
Undeliverable or Returned Packages
If an order is returned because of an incorrect address, failed delivery attempt, refusal of delivery, or another customer-related delivery issue, we may contact you to arrange reshipment or a refund.
Additional shipping charges may apply where permitted by law.
The $5 delay credit and 30-business-day full refund guarantee may not apply when delivery cannot be completed because the customer supplied an incorrect or incomplete address or refused delivery.
Order Cancellations
If you would like to cancel your order, contact us as soon as possible at support@alphashaver.com.
We will try to cancel the order before it is processed or shipped. Once the order has been dispatched, it may need to be returned according to our Return & Refund Policy.
Contact Us
For questions about shipping or your order, contact:
Website: alphashaver.com
Email: support@alphashaver.com
Handling time: Up to 3 business days
Estimated delivery: 5–15 business days
Delayed delivery: $5 delay credit
Not delivered within 30 business days: Full refund
Order Handling
Orders are typically processed within 1–3 business days after payment is successfully completed.
Handling time may be slightly longer during weekends, public holidays, high-demand periods, or promotional events.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information where available.
Estimated Delivery Time
After your order has been processed, estimated delivery is:
5–15 business days
Please note that the total estimated time from placing your order to delivery may include:
Up to 3 business days of handling
Approximately 5–15 business days in transit
Delivery times are estimates and may vary depending on your destination, shipping carrier, customs processing, weather conditions, or other circumstances outside our reasonable control.
Delayed Delivery Guarantee
If your order is delayed beyond the estimated 5–15 business day delivery window, you may be eligible for a $5 partial refund as a delay credit.
This delay credit does not affect your right to receive the order and does not reduce any other rights you may have under applicable consumer law.
30-Business-Day Delivery Guarantee
If your order has not been delivered within 30 business days from the date of purchase, you may request a full refund.
To request a refund under this guarantee, contact us at support@alphashaver.com with your order number.
If tracking shows that the package was delivered, we may ask you to confirm the delivery details or contact the carrier before processing the claim.
Tracking Your Order
When tracking is available, your tracking number will be sent to the email address used during checkout.
Tracking information may take 1–3 business days to update after the parcel has been handed to the carrier.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please check your:
Full name
Street address
Apartment or unit number
City
Postal or ZIP code
Country
Contact information
If you notice an error after placing your order, contact us immediately at support@alphashaver.com.
We will do our best to update the address before shipment, but we cannot guarantee that changes can be made once an order has been processed or dispatched.
Delayed Orders
Occasionally, orders may experience delays due to customs processing, carrier disruptions, severe weather, public holidays, high shipping volumes, incorrect addresses, or other events outside our reasonable control.
If your order appears delayed, contact us at support@alphashaver.com with your order number and we will assist you.
Lost Packages
If tracking shows no movement for an extended period or you believe your package has been lost in transit, please contact our support team.
We will review the shipment with the carrier and, where appropriate, arrange a replacement or refund.
If the order has still not been delivered within 30 business days from the date of purchase, you may request a full refund under our 30-Business-Day Delivery Guarantee.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible at support@alphashaver.com.
Include your order number, a description of the issue, and clear photos of the damaged product and packaging.
We will review the issue and provide an appropriate solution.
Customs, Duties and Taxes
International shipments may be subject to customs duties, import taxes, or other fees depending on the destination country.
Where these charges are not collected during checkout, they may be the responsibility of the customer unless otherwise required by applicable law.
Undeliverable or Returned Packages
If an order is returned because of an incorrect address, failed delivery attempt, refusal of delivery, or another customer-related delivery issue, we may contact you to arrange reshipment or a refund.
Additional shipping charges may apply where permitted by law.
The $5 delay credit and 30-business-day full refund guarantee may not apply when delivery cannot be completed because the customer supplied an incorrect or incomplete address or refused delivery.
Order Cancellations
If you would like to cancel your order, contact us as soon as possible at support@alphashaver.com.
We will try to cancel the order before it is processed or shipped. Once the order has been dispatched, it may need to be returned according to our Return & Refund Policy.
Contact Us
For questions about shipping or your order, contact:
Website: alphashaver.com
Email: support@alphashaver.com
Handling time: Up to 3 business days
Estimated delivery: 5–15 business days
Delayed delivery: $5 delay credit
Not delivered within 30 business days: Full refund
AlphaShaver.com is not affiliated with Alpha Shaving Works, Jaaam or other similarly named shaving brands.